2021 Annual Report

September 8, 2022

2021 was another busy year for Colonie EMS with over 13,000 calls for service. Here is just a few highlights from 2021… (Click here for the full 2021 Annual Report)

  • The Department is a Centers for Medicare & Medicaid Services ET3 Model Participant. This allowed us to provide new initiatives for patient care that includes telemedicine, alternative destination transports as well as treat in place options in some instances.


  • The EMS Department staffs ambulances with 1 paramedic and 1 EMT working 8 or 12 hour shifts. To provide optimal coverage, shift start times are staggered. 
  • The EMS Department became an authorized COVID 19 vaccine program. With the help of various local entities, more than 3,000 people were vaccinated.











  • Even with record high call volumes in 2021, our response time remained exceptional. Response times serve as a guide for operational efficiency and are measured from the time the EMS crew received the call, to the first ambulance on scene.

  • Once again, Colonie EMS received a Mission: Lifeline Gold Plus award. This is the highest level of recognition by the American Heart Association.*2022 award based  on  2021  performance


  • Colonie EMS continues to have above national average survival rates for victims of sudden cardiac arrest. A known factor in survival outcomes is early CPR and defibrillation. The Department routinely trains members of the public as well as other first responders CPR/AED courses (BCLS). Twice a year, we offer a NYS EMT course.


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